Common questions and support documentation

• What is your refund policy?
• How often will I be billed for the program?
• Can I switch to the full-pay option if I purchased the payment plan?
• How do I change the credit card on file?

• FAQs: Getting Book Reviews on Amazon
• FAQs: Making Changes To Your Book, Collecting Royalties And The "Bestseller" Badge
• Why Physical Bookstores Aren't Important (At First)

• Terms & Conditions: The Punchy Books Accelerator
• How do I prepare for my 1-on-1 call with Matt?
• What is the Punchy Books Community and how do I use it?
• How do I find an accountability partner?
• How do I request a book review and promo?
• Our Double-Your-Money Guarantee
• How do I request an ISBN?

• How do I format my manuscript into a real book?
• Do you have to use Amazon to publish your book?
• ISBNs: An Explainer And How to Publish With Platypus Publishing
• How do I design a good book cover?
• What's the difference between e-book and paperback formatting?
• How to Include Spine and Back Cover Designs When Self-Publishing on Amazon (For Your Paperback Edition)
• Are preorders necessary on Amazon?
• How long does it take to turn a written manuscript into a book?
• How To Get Your Book Manuscript From Reedsy To Amazon (By "Exporting" It)
• Book Discounts And How They Relate To Bestseller Status

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• How do I log into my account?
• How do I use Trello for the program exercises?
• How can I download the program worksheets?
• I can't find the 1-on-1 coaching call preparation materials. Where are they?
• How do I set up my Substack newsletter?
• Is there a mobile app for accessing program content?
• What should I do if I'm experiencing technical issues with the program platform?

• FAQs on Bookbait
• How long should my chapters be?
• How to choose an outline template
• How To Find Your Spiky POV (If You're Stuck)
• How to Build a Routine and Beat Procrastination
• What's the recommended word count for my book?
• Staying Organized While Writing Your Book
• How To Identify & Clarify Your Audience (If It Feels Vague Or Imprecise)
• FAQs: Substack Or Other Email List Providers (Like Mailchimp & Others)
• How do I overcome writer's block?

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